Frequently Asked Questions

Browse our catalog, add research products to your cart, and proceed through our compliance-confirmed checkout. Orders are processed after successful payment confirmation and compliance verification.

No, guest checkout is available. However, creating an account allows you to track orders, access order history, and streamline future purchases.

We accept various payment methods depending on your jurisdiction. Payment options are displayed at checkout. All transactions are processed securely.

Orders are shipped using tracked shipping services. Shipping options and estimated delivery times are provided at checkout. We package all shipments discreetly and securely with appropriate temperature control where required.

We ship to select countries where local laws and regulations permit. Customers are responsible for ensuring compliance with their local import regulations. Some countries may be restricted.

Processing time is 1-2 business days. Domestic shipping typically takes 2-5 business days. International shipping times vary by destination. Tracking information is provided once shipped.

A Certificate of Analysis is a document issued by our quality control laboratory that confirms the identity, purity, and concentration of a specific batch. Each COA includes HPLC analysis results, mass spectrometry data, and other relevant analytical information.

Yes, all research compounds undergo analytical testing including HPLC purity analysis, mass spectrometry identification, and content verification. Batch-specific Certificates of Analysis are available upon request.

Each production batch receives a unique identifier that allows full traceability from manufacturing through to distribution. This ensures transparency and quality control throughout the supply chain.

Storage recommendations vary by product and are listed on each product page. Generally, lyophilized materials should be stored at 2-8°C, protected from light and moisture. Always refer to the specific storage instructions for each product.

Shelf life varies by product and storage conditions. Lyophilized products typically have a shelf life of 12-24 months when stored properly. Expiration dates are indicated on product labels and packaging.

Please review our Refund Policy for detailed information. Generally, due to the nature of research products, returns are handled on a case-by-case basis. Contact our support team if you have concerns about your order.

Before completing your first purchase, you will be asked to confirm that you understand these products are for research or professional use only, that you are 18 years or older, and that you are responsible for compliance with local laws and regulations.

Yes, you must be 18 years or older to order from AllDayGLP. Age confirmation is required during the checkout process.

Contact our support team immediately with your order number and photos of any damage. We will investigate and work with you to resolve the issue as quickly as possible.

You can reach us through our Contact page, via email, or through the support channels listed in the footer of this website. Our team aims to respond within 24 hours during business days.